FAQ

Q. Do I need a license to ride an electric bike?
A. No. You do not need a license to ride an ORDICA electric bike.


Q. Do I need to register an electric bike?
A. No. Under Australian law ORDICA electric bikes are classified as ordinary bikes, and therefore it is not necessary to register your electric bike.


​Q. How far can I travel on one full charged battery?
A. The distance traveled on one full charged battery depends on several factors, including the gradient of the hills on your route, the speed, the rider's weight, the pressure in the tyres and the amount of pedal assistance given.
​An approximate estimate is anywhere between 60 to 80 plus kilometers for 11Ah Battery and 80 to 110 kilometers for 13Ah battery.



Q. What happens if the battery goes flat while I'm riding?
A. If the battery goes flat, you can ride ORDICA electric bike like any other normal bike.


Q. How fast will my electric bike go?
​A. The speed varies depending on several factors, for example: tyre pressure, weight of rider, force/direction of wind, battery condition and amount of pedal assistance given. An ORDICA electric bike can travel at roughly 25km/h with pedal assistance mode. This speed can vary depending on the level of pedal assistance given and how fast you pedal.


Q. What is the running cost?​
A. Running cost vary depending on a variety of factors including battery size, terrain, rider's weight etc. A general estimate is around 15 to 30 cents per charge.


Q. What maintenance is involved?
​A. Besides the recharging of the battery there is very little maintenance required. We advise that you clean and lubricate your bicycle at regular intervals, especially the surface of the motor, controller and gears. ( refer to the manual )


​Q. When should I re-charge the battery?
A. We suggest that you recharge the battery after each usage. It is recommended that you don't run the battery to empty.


Q. How do I re-charge the battery?
A. A battery and CE/Aus Tick ' Australia Standard' charger is included with every ORDICA electric bike sold.​


​Q. How long does it take to recharge the battery?
A. A full recharge take up to 5 hours or 2-3 hours to recharge from half full.​


Q. Are electric bikes safe?​
​A. Study carried out in Germany have shown that electric bikes are actually safer than a traditional bicycle.
​The study showed that riders of electric bikes could keep up with the traffic flow more easily and were less likely to take the risks that a traditional cyclists take in order to maintain their speed.
​Riders of an electric bike know that they can easily control, accelerate and decelerate the speed with minimal effort, and thus encourages safer and more defensive riding. 



​Any further questions, please don't hesitate to call or email us.